Personal Data Protection Policy
Purposes of Personal Data Collection
The Company requests your consent for the collection, processing, and use of your personal data for the following purposes:
To communicate and provide updates regarding the Company’s products and services, as well as to introduce projects that may be of interest to customers.
To develop marketing plans, analyze and process usage data, and enhance the Company’s products and services.
To disclose personal data to third parties or business partners associated with the Company’s products and/or services.
Personal Data Protection Policy
This policy applies to the personal data protection practices of Divine Development Holdings Co., Ltd. (Head Office) and its affiliated companies and/or joint ventures (the “Company”). It covers personal data provided by you through the Company’s various channels, both offline and online, including visits to projects, websites, applications, and social media platforms (“Platform”). These channels enable you to explore, visit, and utilize the Company’s products and services, as well as those of its business partners. Examples include:
Residential projects such as single houses, townhomes, commercial buildings, condominiums, and other developments.
News, promotions, and updates on products and services.
Any other transactions related to the Company’s products and services.
Before using the Company’s website or application, please review the terms, conditions, and personal data protection policy. If you do not accept these terms, you must discontinue use immediately. Continued use of the website constitutes acceptance of these terms, conditions, and policies.
1. Definitions
“Personal Data” refers to any information that identifies an individual, directly or indirectly.
“Cookies” refer to data sent from a website to a visitor’s computer while browsing.
“Log” refers to records of application usage, including origin, destination, route, time, date, volume, duration, service type, and other related details.
2. Collection of Personal Data
2.1 The Company collects personal data through direct and indirect means, including:
Personal Information: Name, surname, gender, age, nationality, date of birth, marital status, address, occupation, workplace, postal code, email address, phone number, and monthly income.
Decision-Making Information: Factors influencing the purchase of products or services, budget, objectives, comparative products, opinions on products and services, and product/service browsing history.
Location Data: If you enable GPS services, you consent to the Company collecting and processing your location data. You may disable GPS or install software to prevent data collection.
Website Browsing Behavior: The Company may use cookies to collect data, including:
IP address
Web browser type
Web pages visited
Time spent on pages
Referring websites
Application Usage Behavior: The Company collects logs from application usage.
2.2 The Company collects only necessary personal data, as required by law, or for the stated purposes. If data is anonymized, the Company’s privacy policy does not apply. If third-party websites or advertisements are accessed, their respective privacy policies apply.
2.3 Data Collection Methods:
The Company may collect personal data through various means, including:
Company channels: Electronic, paper, verbal interactions, or other platforms.
Third-party platforms: Facebook, Instagram, Twitter, TikTok, YouTube, LINE, or agents.
2.4 Children’s Data
The Company does not intend to collect data from minors under the legal age limit (“Age Restriction”).
If you are under the Age Restriction, do not provide any personal data.
Parents of minors may request data deletion by contacting the Company.
If minors require Company products/services, parental consent is required.
Purposes of Collection, Use, and Disclosure of Personal Data
The Company processes personal data for the following purposes:
Fulfilling user requests (e.g., registering for promotions, providing contact information).
Improving Company services (e.g., enhancing website/application performance, analyzing usage data, and refining products/services).
Communicating relevant information (e.g., product/service updates, promotions, policy changes).
Fulfilling contractual obligations (e.g., sharing location data for service provision).
Complying with legal requirements (e.g., preventing harm, research, statistical purposes).
Other purposes notified at the time of data collection or related to the above purposes.
The Company will not disclose your personal data unless necessary for the stated purposes, legal compliance, government authorities, regulatory bodies, contractual obligations, or with your explicit consent.
Entities That May Receive Your Personal Data
The Company’s business partners and employees involved in data processing.
Authorized agents selling Company products/services.
Third-party service providers (e.g., payment processors, document processing, IT services, logistics, research entities).
Government agencies, regulatory authorities, or other entities as required by law or agreements.
Data Security Measures
5.1 Security Standards
The Company employs Secure Socket Layer (SSL) encryption, firewalls, and other security measures to protect data from interception, misuse, and unauthorized access.
The Company regularly updates and tests security systems.
The Company reserves the right to upgrade security measures as necessary.
5.2 Third-Party Compliance
If external service providers manage data, they must comply with Company data protection policies.
The Company ensures appropriate physical, administrative, and technical safeguards to prevent unauthorized access, disclosure, or destruction of personal data.
Data is retained only as long as necessary for the stated purposes, in compliance with applicable laws.
Data Subject Rights
You have the following rights regarding your personal data:
Access and Request Copies – Obtain a copy of your personal data unless restricted by law.
Withdraw Consent – Revoke consent for data processing, which may impact service availability.
Request Deletion or Anonymization – Request deletion or anonymization of personal data in non-compliant cases.
Correction and Objection – Correct data and object to certain types of data processing.
Exercising Rights – Contact the Company at info@divine.co.th. The Company will respond within 30 days.
Marketing and Promotions
If you have agreed to receive marketing communications but later wish to opt out, you may do so via info@divine.co.th.
Exceptions to Data Protection Obligations
This policy does not apply to:
Publicly available data at the time of disclosure.
Disclosures with user consent (written or otherwise).
Legal or regulatory disclosures as required by government orders, court rulings, or regulations.
Data Retention Period
The Company retains personal data only as long as necessary for service provision or legal compliance.
Policy Updates and Contact Information
The Company may amend this policy as needed and will update the website accordingly.
Users may provide feedback through the “Contact Us” section. The Company’s discretion shall be final.